As they say, nothing is over until it is over. That has always been the belief of Ken Goodrich of Goettl Air Conditioning. It has brought him a great deal of success along the way and he is proud of that fact. He is big on redemption, second chances, and getting things turned around. Not a lot of people in charge like to do that. When they see that something is not so rosy or something is tough, they would rather avoid it. They believe it is too big of a risk. That is not Ken Goodrich’s mentality. His approach is to keep at it, keep working on, and things will turn around.
By now, a lot of people are familiar with the story of Goettl Air Conditioning and how tough things were for them before Ken Goodrich took over in 2013. They were viewed in a very negative light by the public. They were losing money, employees didn’t care, and the company seemed to be on the outs. They were hanging on by a very, very thin thread. They could have easily folded. Many saw them as damaged goods. That is not how Ken Goodrich thinks, however. He looks at it and says, “Let’s get to work!”
That is exactly what he did. He went to work on fixing the company and making it better with the help of his employees. He trusts them and he also knows they are going to do a great job as well. These are genuine and authentic people. They care about the customers and their ability to enjoy good, clean air conditioning. People are very smart, and they can tell when a company is doing all they can for the customer. Goettl Air Conditioning always puts the customer first and always will put the customer first.