RFID Rollout to help Delta Airlines Lose Fewer Bags

One of the America’s leading baggage carrier airline-Delta Air Lines is investing $50 million in rolling out the advanced Radio-Frequency ID (RFID) to reduce the loss of items.
The carrier airline is changing to baggage tags inbuilt with RFID chips-thin panels that convey accurate and consistent information about bags to ground handlers. The technology is targeted gradually to replace the current barcodes and hand-held optical scanners that many airlines use. Also, the technology will ease and facilitate the speed with which items are handled at the airports.
In advanced design, the RFID signals are sensed by the receivers at about 99.85% of the time according to the Delta Senior Vice-president for airport customer service and airline operations- Bill Lentsch. At the accuracy, the air-ground handler can monitor all the baggage as they check in and out at the airport. What is more is the customer will have their luggage and baggage checked in and out without fear of loss or damage, even though the current system with 90% success rate face minimal cases of complaints.
However, the patchy scanner reliability is to blame for a loss of approximately 234 million pieces of airborne luggage annually. Since a misread barcode leads to a missed opportunity to correct errors within the system.
Delta interments focus on the 1500 belt loaders in their 84 of the busiest airports. They flash red receivers when an error occurs, and this leads to an early detection of the missed luggage. The airline will use a vast network of 4600 scanners, 3800 printers, and 600 pier-and-claim readers to have a lightened visibility across the labyrinth of conveyor belts in 344 airports where the airline operate. The network will allow the ground handler to pinpoint any missing item in regards to its last location.
Since prices of the RFID technology have reduced, the technology is now widespread in distribution points beating the previous concern by the airlines on the high cost. Delta, for example, is reported to pay less than 10 cents RFID bag tag against 3 cents for a traditional card. The rise in price is because of the reduced logistical expenses and passenger compensation including the boost to customer satisfaction.
The technology will allow a passenger to track the progress of their bags through the Fly Delta mobile app.